PRIVACY POLICY

INTRODUCTION

The Integrated Command and Control Center, Department of Excise, Madhya Pradesh (“Department”, “we”, “us”, “our”) is committed to protecting the privacy of users who access our website https://mpexciseiccc.in and the mobile application mpexciseiccc (collectively, the “Services”).

This Privacy Policy explains how information is collected, used, disclosed, and protected when you use our Services, in accordance with applicable laws of India.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide while using the Services, including but not limited to:

• Name
• Mobile number
• Email address
• Official identification details (where required)

Non-Personal Information

We may automatically collect certain non-personal information such as:

• IP address
• Browser type and device information
• Date and time of access
• Pages visited within the Services

PURPOSE OF DATA COLLECTION

The information collected is used solely for official and lawful purposes, including:

• Providing and maintaining government services
• User authentication and access control
• System security and monitoring
• Improving service quality and performance
• Compliance with legal and regulatory requirements

DATA SHARING AND DISCLOSURE

We do not sell or rent personal information to any third party. Information may be shared only:

• With authorized government departments or agencies
• When required by law or court order
• For security, audit, or investigative purposes

DATA SECURITY

We implement appropriate administrative, technical, and physical security measures to protect information against unauthorized access, alteration, disclosure, or destruction, in line with Government of India guidelines.

DATA RETENTION

Information is retained only for as long as necessary to fulfill official purposes or as required under applicable laws and government policies.

COOKIES AND TRACKING

The Services do not use cookies or third-party tracking technologies for advertising or profiling purposes. System logs may be maintained for security and operational monitoring.

USER RIGHTS

Users may request access, correction, or deletion of their personal information, subject to applicable laws, security considerations, and official record retention requirements.

CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with a revised “Last updated” date.

CONTACT INFORMATION

For any questions or concerns regarding this Privacy Policy, please contact:

Integrated Command and Control Center
Department of Excise, Madhya Pradesh
Excise Commissioner Camp Office
Bhopal, Madhya Pradesh – 462016, India

Mobile: +91 88277 09870
Email: mpexcisejci@gmail.com